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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Lupita Mendez

February 6, 2025

5  out of  5
rating by Lupita Mendez
"Buen servicio"
We responded:
"Gracias! Nosotros te apreciamos!"
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Amy Brown

October 2, 2024

1  out of  5
rating by Amy Brown
"Having a hard time trying to pay my bill online!!!"
We responded:
"Amy. We apologize for any issues you are experiencing online. If we can assist, please contact our office directly. Thank you for your feedback. "
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ColleensARK

August 29, 2024

5  out of  5
rating by ColleensARK
"20 years with Jerry Stephens. Wonderful, as always! Kudos to Jessica for explaining & walking me thru the new option to help me save on my car insurance."
We responded:
"Thank you Colleen!! We appreciate your business and loyalty to State Farm"
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Clarissa Crosier

August 26, 2024

1  out of  5
rating by Clarissa Crosier
"POS & sorry underwriting"
We responded:
"Thank you for taking the time to share your feedback. We apologize if you had a negative experience with our underwriting process. We strive to provide excellent service and we're sorry if we fell short of your expectations."
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Wesley Rogers

July 31, 2024

5  out of  5
rating by Wesley Rogers
"Every member of staff is always friendly and helpful. Jessica in particular is amazing, she helped me find some great discounts!"
We responded:
"Thank you so much Wesley! We appreciate you and your business!"
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Christine Archer

June 18, 2024

5  out of  5
rating by Christine Archer
"My Husband and I are working with a very challenging claim stemming from an out-of-state rear end collision by a semi truck. Jerry Stephens, who has been our state farm insurance agent for 20 years, has provided tireless advocacy for us so far. Most of all, his caring and compassionate attitude has made all the difference in the world.!!!!!"
We responded:
"Thank you so much for the kind words. We appreciate you and your business!!"
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Kimberly Tandaric

June 5, 2024

5  out of  5
rating by Kimberly Tandaric
"I have been a client of State Farm Jerry Stephens in Manchester for nearly 20 yrs. I have always been satisfied with the service received. My entire family has State Farm on their homes, life, and auto. Cathy is who takes care of all of us. She is very friendly, knowledgeable, dedicated and get things taken care of quickly. I can honestly say we trust and rely on Cathy 100% with our entire families insurance needs.Thank you!"
We responded:
"Thank you for your business!! We appreciate you all!"
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Abby

May 31, 2024

5  out of  5
rating by Abby
"Great service and Great people! Difficult too find folks that know you by your first name and not a policy number! Their awesome!"
We responded:
"Thank you so much Gale!! We appreciate you!"
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Charlotte Philpott

May 29, 2024

5  out of  5
rating by Charlotte Philpott
"Fun Happy place to stop off and update our policies. Good neighbors for sure!"
We responded:
"Thank you so much!! We always enjoy the visit!!"
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Brett Chapman

May 9, 2024

5  out of  5
rating by Brett Chapman
"The staff here was extremely helpful with my insurance needs! Super friendly and made me feel right at home. Extremely happy with the professional folks here. Thank you!"
We responded:
"Thank you, Brett! "
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Racquel Braseel

May 8, 2024

5  out of  5
rating by Racquel Braseel
"Jessica Lowe is great! She helps us whenever we need to add coverage quick and is always fast to reply! Highly recommend"
We responded:
"Thank you, Racquel! "
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Jamie M.

April 23, 2024

5  out of  5
rating by Jamie M.
"Stephen’s State Farm responds to my questions promptly with accuracy and efficiency. Courteous customer service to find the right fit for my family and my budget. Thank you for handling all of my insurance needs with care!"
We responded:
"Thank you so much Jamie!! We appreciate your business & loyalty to State Farm!"
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Brandi Carr

April 18, 2024

5  out of  5
rating by Brandi Carr
"Staff is very knowledgeable of what would work best for you and your family for coverage and peace of mind! They are always very welcoming regardless of in person or phone conversations. Highly recommend Jerry Stephen’s and his entire team!"
We responded:
"Thank you, Brandi! We appreciate you and your loyalty to State Farm!! "
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Judy George

December 20, 2023

5  out of  5
rating by Judy George
"Great place"
We responded:
"Thank you, Judy!"
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melissa c

September 20, 2023

5  out of  5
rating by melissa c
"The best insurance agents in the business! Jessica goes out of her way to take care of everyone she sees."
We responded:
"Thank you so much Melissa. We appreciate you!!"
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David Mosca

August 1, 2023

5  out of  5
rating by David Mosca
"Going on four years now, I have purchased insurance for my cars and home from this agency. Jessica has always provided great customer service ! And several times I stopped by with a question, she wasn't there and others provided the same great service. I highly recommend the Jerry Stephens State Farm Agency !"
We responded:
"Thank you, David! We appreciate your loyalty!!"
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Teresa Holt

May 28, 2023

5  out of  5
rating by Teresa Holt
"Excellent customer service and products."
We responded:
"Thank you so much for the review Teresa! :) "
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Jeania Hardin

March 8, 2023

5  out of  5
rating by Jeania Hardin
"Friendly staff. Don't think Jerry Stephen's is there any longer"
We responded:
"Hi Jeania! Thank you so much for the review! Just celebrated my 48th anniversary as an agent with State Farm and have no plans of retirement in the future :) Stop in and see us sometime! "
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Honey Bee DeSalvo

January 11, 2023

5  out of  5
rating by Honey Bee DeSalvo
"Always amazing service through this office!!"
We responded:
"Thank you Honey! We appreciate you guys!"
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Rae

July 14, 2022

5  out of  5
rating by Rae
"I always get the best customer service here!"
We responded:
"Rachel, Thank you so much for the kind review! We appreciate you & your business!"
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David Childress

April 18, 2022

5  out of  5
rating by David Childress
"Great insurance company very friendly staff."
We responded:
"Thank you David!"
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Stephanie Stephanie

March 14, 2022

5  out of  5
rating by Stephanie Stephanie
"I've had State farm as long as I've been driving, and I never really thought much about it until my daughter was in an accident. The other driver was at fault and I just assumed the other insurance company would be honest and do the right thing and pay for her car and I was wrong. Jessica at the Manchester branch was so sweet amazing helped me through everything. I cannot tell you how proud I am to be a customer of State farm. They really are the absolute best insurance company you can have and absolutely honestly do care about their customers. This would have been a complete nightmare if I didn't have them. I will never ever recommend another insurance company."
We responded:
"Thank you so much. We appreciate you and your loyalty!"
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Shirley Lusk

January 29, 2022

5  out of  5
rating by Shirley Lusk
"Been doing business 40 years with State Farm. See Kathy she is awesome. She is a real asset to this company she has kelp my business coming back."
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June Olsen-Bianchinotti

January 12, 2022

5  out of  5
rating by June Olsen-Bianchinotti
"Great to work with!"
We responded:
"Thanks June!"
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Brandy Griffin

November 27, 2021

1  out of  5
rating by Brandy Griffin
"Walter is really good fast efficient and has a wonderful attitude. Adam is soooooo slow."
We responded:
"Hi Brandy! This review might have been intended for a different company as these team members are not at our location, but we'd love to provide you with a free quote!"