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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Hannah Gallo

November 22, 2025

5  out of  5
rating by Hannah Gallo
"Jerry Stephen's is an absolute sweet heart"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! "
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Kendra Baltimore

November 15, 2025

5  out of  5
rating by Kendra Baltimore
"Awesome agent to do business with!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Bobby Baker

November 13, 2025

5  out of  5
rating by Bobby Baker
"This office has an amazing staff & the best Agent you will find!!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Megan Harmon

October 21, 2025

5  out of  5
rating by Megan Harmon
"They are always helpful and knowledgeable."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Judy George

October 9, 2025

5  out of  5
rating by Judy George
"Great place"
We responded:
"Thank you, Judy!"
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Dena Farless

October 1, 2025

5  out of  5
rating by Dena Farless
"Kathy in Manchester is the best! She remembers us by name, remembers policy details, she simply the greatest!!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Kiya Ferrell

October 1, 2025

5  out of  5
rating by Kiya Ferrell
"Jerry Stephens and his team are fantastic to work with! Some of the best you’ll meet!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Linda Stephens

September 30, 2025

5  out of  5
rating by Linda Stephens
"I have always found the employees to be friendly, knowledgeable & reliable."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Randy Rarick

September 23, 2025

5  out of  5
rating by Randy Rarick
"Kathy was AWESOME and always is. We have been with you guys since we moved here to Tennessee. We would definitely recommend and we have to anyone and everyone. Thank you again."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Frank Pratt

September 15, 2025

5  out of  5
rating by Frank Pratt
"Have used this agency since 2007. So very thankful for Jessica Lowe, our associate agent, whom we depend on to take care of our insurance needs. She answers our questions, keeps us advised of any changes, and is the main reason that we have stayed with State Farm. Have had great service from State Farm because we have been blessed with Jessica. If she does not have an immediate answer to our needs she gets back to us when she does have an answer. She is simply the best!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Charity Person

September 11, 2025

5  out of  5
rating by Charity Person
"Everyone at this office always responds quickly and helpfully. It was great to meet you in person today, Jessica. Thanks for the help!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Steven Rogers

August 14, 2025

5  out of  5
rating by Steven Rogers
"Jerry Stephens office has always been there to help if a problem has occurred or just lend an ear to listen. Thanks !!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Jessica Simpson

August 13, 2025

5  out of  5
rating by Jessica Simpson
"I love the app, it made my claim process very easy and quick! Also the communication between agent and customer is top notch, 5 Stars!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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John Tundidor

August 5, 2025

5  out of  5
rating by John Tundidor
"Kathy is a great asset to this office. She is always pleasant to speak with and is patient when I need further clarification!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Theresa Williams

July 30, 2025

5  out of  5
rating by Theresa Williams
"Jessica has been so very helpful with all my many State Farm needs. This is a well established business and can meet all your insurance needs. If you are new in town or need insurance go see Jessica she can help you."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Melena Pinegar

July 29, 2025

5  out of  5
rating by Melena Pinegar
"Jerry Stephens & his team are wonderful folks, & they will go above & beyond to provide you with the best service possible!!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Patricia Pinegar

July 28, 2025

5  out of  5
rating by Patricia Pinegar
"Jerry Stephens and his State Farm team are amazing!! I even sent him a referral and he sent me a very nice letter acknowledging his appreciation!! I would not hesitate to recommend his agency!! His team treats you like family!! Thanks!!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Me Me (None)

July 28, 2025

5  out of  5
rating by Me Me (None)
"Excellent Customer Service and phenomenal staff. 100% recommend!!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Joshua Rolefson

July 24, 2025

5  out of  5
rating by Joshua Rolefson
"Nobody better than this staff!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Mitchel Green

July 23, 2025

5  out of  5
rating by Mitchel Green
"Jerry Stephens has been a 'good neighbor' to our community for many years!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Lechelle Ferrell

July 23, 2025

5  out of  5
rating by Lechelle Ferrell
"I really feel like Jerry Stephens State Farm office gives a very personalized experience with every client! They care about you and want to find the best options for you just like if you were family! I would definitely recommend this office!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Sandra Morgan

July 22, 2025

5  out of  5
rating by Sandra Morgan
"Jerry Stephens at STATE FARM in Manchester, TN is the Best! At work and everywhere else!"
We responded:
"We’re honored by your positive feedback! If there is anything else we can do for your insurance needs, just let us know!"
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Albert Brandon

July 21, 2025

5  out of  5
rating by Albert Brandon
"Jerry Stephens State Farm Agency is the BEST! They are so helpful!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Jennifer Patel

July 7, 2025

5  out of  5
rating by Jennifer Patel
"Best local State Farm office, very helpful and friendly staff!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Lupita Mendez

Lupita Mendez

February 6, 2025

5  out of  5
rating by Lupita Mendez
"Buen servicio"
We responded:
"Gracias! Nosotros te apreciamos!"